Sierra Del Sol Policies

At Sierra Del Sol we aim to provide all of our guests with the best vacation lodging possible!

 If you have any questions about our policies don’t hesitate to give us a call. 

We would love to hear from you!

(575) 776-2981

Each Turnkey property is set up for secure and convenient guest access.

Please text TurnKey at (512)829-3039 to receive your unique door code or give us a call if it is your day of arrival

All reservations are now available online only. Click here https://sierrataos.turnkeyvr.com/ to see availability and make your reservations. Sorry we are unable to take reservations over the phone.
 
As a guest at Sierra Del sol you are guaranteed an on site parking spot steps away from your condo. 
If you plan on bringing more than one vehicle there is more  parking available in the ski valley , please give us a call for more info.

Check-in is at 12:00 PM  

Please remember to display your parking pass in your front window.

Once inside your rental, you’ll enjoy a starter supply of amenities, including shampoo, soap, paper products, and dish washing detergent, as well as our TurnKey HomeDroid Tablet for information on the home.

Check-out time is 10:00 AM. 
 We will email and/or text you the day before check-out to let you know if late departure is available. Unfortunately, our agents are not allowed to authorize late check out in advance.
The hot tub and dry sauna are open 12-9pm daily during ski season. Children under 13 years of age must be accompanied by an adult. 
At this time pets are not permitted at Sierra Del Sol, except for guide dogs and assistance dogs. 
Please give us a call to discuss any special circumstances that you may have.
 
Alternatively, here are some options for local pet care:

Sierra Del Sol condos are smoke free, but smoking is permitted outside.

Guests are responsible for dishwashing.

Trash collection is located between the two buildings in the shed labeled Trash

Lofts are designed for the use of children under the age of 13.

To ensure the safety of our guests, exceeding the number of persons to more than the stated maximum may result in a fine. *

Out of respect for other guests at Sierra del sol, please limit noise and activity after 10:00 P.M.

We inspect all units after a guests departure. If any damages have occurred or items are reported missing, you will be charged according to the actual damages, cleaning cost and cost to replace or repair such items. We will charge your credit card that is on file from your reservation. Should the owner have to sue for damages, the guest will be responsible for all court costs, damages and attorney fees

Sierra Del Sol, the owners or their Agents, and employees will not be held liable or responsible for personal injury, accidents, loss of life, valuable or personal property due to fire, theft, neglect, power outages or any catastrophe or natural disaster which may occur. If the property becomes unavailable due to unforeseen circumstances, Sierra Del Sol will do what it can to provide alternate accommodations.

Sierra Del Sol will make every reasonable effort to have any malfunctioning appliances (dishwashers, televisions, etc.) repaired during the stay, but no refunds for inoperative appliances will be offered or expected. Hot tub and sauna: There will be no refunds if these services are inoperable due any unforeseen reason such as weather, maintenance, or technical difficulties

Thank you for choosing Sierra Del Sol. We look forward to having you as our guest!!!

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