Sierra Del Sol Policies
At Sierra Del Sol we aim to provide all of our guests with the best vacation lodging possible!
If you have any questions about our policies don’t hesitate to give us a call.
We would love to hear from you!
Each Turnkey property is set up for secure and convenient guest access.
Please text TurnKey at (512)829-3039 to receive your unique door code or give us a call if it is your day of arrival
Once inside your rental, you’ll enjoy a starter supply of amenities, including shampoo, soap, paper products, and dish washing detergent, as well as our TurnKey HomeDroid Tablet for information on the home.
Lofts are designed for the use of children under the age of 13.
To ensure the safety of our guests, exceeding the number of persons to more than the stated maximum may result in a fine. *
Out of respect for other guests at Sierra del sol, please limit noise and activity after 10:00 P.M.
We inspect all units after a guests departure. If any damages have occurred or items are reported missing, you will be charged according to the actual damages, cleaning cost and cost to replace or repair such items. We will charge your credit card that is on file from your reservation. Should the owner have to sue for damages, the guest will be responsible for all court costs, damages and attorney fees
Sierra Del Sol, the owners or their Agents, and employees will not be held liable or responsible for personal injury, accidents, loss of life, valuable or personal property due to fire, theft, neglect, power outages or any catastrophe or natural disaster which may occur. If the property becomes unavailable due to unforeseen circumstances, Sierra Del Sol will do what it can to provide alternate accommodations.
Sierra Del Sol will make every reasonable effort to have any malfunctioning appliances (dishwashers, televisions, etc.) repaired during the stay, but no refunds for inoperative appliances will be offered or expected. Hot tub and sauna: There will be no refunds if these services are inoperable due any unforeseen reason such as weather, maintenance, or technical difficulties